Shipping Policy

Shipping Policy

Thank you for shopping at [AURA STORE]. We aim to provide you with the best shipping experience. Please read our shipping policy below for details on delivery times, costs, and other important information.

1. Shipping Locations

We currently ship to:

  • Domestic: [UNITED STATE]
  • International: [ALL CONTRIES]

If your location is not listed, please contact us at [Support@aura-store.store] to check availability.

2. Processing Time

  • Orders are processed within [3] business days (excluding weekends and holidays).
  • During high-demand periods, processing may take longer.

3. Shipping Methods & Delivery Times

Shipping Method

Estimated Delivery Time

Cost

Standard Shipping

[7-15] business days

$[free]

Express Shipping

[5-10] business days

$[30]

Delivery times may vary based on location, customs processing, and carrier delays.

4. Shipping Costs

  • Shipping costs are calculated at checkout based on your location and order weight.
  • Free shipping is available on orders over $[150] (if applicable).
  • Any customs duties, taxes, or import fees for international orders are the customer’s responsibility.

5. Tracking Your Order

  • Once your order is shipped, you will receive a tracking number via email.
  • You can track your order on our website or the carrier’s website.

6. Lost, Stolen, or Delayed Shipments

  • We are not responsible for lost or stolen packages once they are marked as delivered.
  • If your package is delayed or missing, please contact the shipping carrier first. If you need further assistance, reach out to us at [Support@aura-store.store].

7. Address Accuracy

  • Please ensure that your shipping address is correct at checkout.
  • We are not responsible for undelivered orders due to incorrect addresses.

8. Order Changes & Cancellations

  • Orders can be modified or canceled within [1] hours after purchase.
  • Once an order has been shipped, it cannot be canceled or changed.

9. Returns Due to Failed Delivery

  • If a package is returned to us due to an incorrect address or failed delivery attempt, we will contact you to arrange reshipment (additional shipping fees may apply).

10. Contact Us

If you have any questions about our shipping policy, contact us at:
📧 Email: [Support@aura-store.store]